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Thinkanew Media

AI agents & web apps

AI agents, assistants — and the web apps behind them.

AI agents and web applications are converging into one discipline. We build both: chatbots and business assistants, and the solid web engineering they stand on.

What we build

Website chatbots

Assistants that answer customer questions 24/7, grounded in your real business information — and hand over to you when it matters.

Business assistants

Agents that take on the repetitive work: triaging enquiries, drafting replies, summarising documents, moving data between systems.

Automations & integrations

AI connected to the tools you already use, with the guardrails to be trusted with real work.

Web application development

The engineering that agents stand on — API design, data, auth and front-ends. Full-stack web apps, with or without the AI.

Try one — right now

This assistant was built by us, for this site — it answers questions about our services and nothing else. That scoping is the point: agents you can trust in front of your customers.

Hi! I’m Thinkanew’s demo assistant — an example of what we build. Ask me anything about our services.

How an engagement works

  1. 01

    Discover

    A free conversation about your business and where an agent (or app) would genuinely help — and where it wouldn't.

  2. 02

    Pilot

    A small, working proof on your real use case, so you can judge value before committing.

  3. 03

    Deploy

    Production build with proper guardrails: scope limits, rate limits, monitoring and cost caps.

  4. 04

    Maintain

    Models and prompts looked after over time, like everything else we support.

Questions people ask

What does an AI agent cost?

It depends on scope — a focused website chatbot is a very different project from a multi-system business assistant. Pilots are deliberately small so you can see value before committing. Book a free call and we'll give you an honest range.

Is my business data safe?

Agents are built so that only the data they need ever reaches the AI model, with reputable providers under contract terms that don't train on your data. We'll explain exactly what goes where, in plain English.

Which AI models do you use?

Whichever fits the job and budget — we work with the major providers (Google, Anthropic, OpenAI) and choose per project. The assistant on this page runs on a fast, low-cost model; more demanding work uses stronger ones.

What if it gives wrong answers?

Scoping, grounding in your real content, and testing keep agents honest — and they're built to say 'I don't know, here's a human' rather than guess. You saw that design in the demo above.

Curious what an agent could do for your business?